Ongoing Support Plans

Ongoing Peace Of Mind

Our Ongoing Monthly Support plans provide the most peace of mind for you. Having one of these plans for your website means our team is actively monitoring and updating your website to prevent hacks, malware and other nasties. And should the worst happen, we are available to get your site back up and running safely.

We have a range of plans to suit websites of all shapes and sizes. Please Contact Us so we can work out the best plan for you, or view details of our plans below.

What Our Plans Include

Our plans cover everything that is needed to take care of your website. We do everything, leaving you to focus on your business.

Title
Peace of Mind

You don’t need to worry about upgrading your website or the latest security threat, we take care of that for you.

Title
More Time

You can spend more time focusing on your business and customers.

Expertise on Call
Expertise on Call

Our team of experts is available by phone or email if you have any issues that need fixing.

Happy Customers
Happy Customers

Your customers are the key to the success of your business, keep them happy by keeping them and their information secure.

Save Money
Save Money

Don’t lose money by your website not working properly.

NZ Based Team
NZ Based Team

Our team is based right here in NZ so we know how Kiwi business work.

Our Plans and Pricing

MonthlyAnnual
2 months free when paying annually
Basic
per month
per year
$49490
Suitable for websites with a few pages and a contact form.
Monthly Backups
Monthly Wordpress, Theme and Plugin Updates
Uptime Monitoring (15 minute intervals)
Enhanced Security
Daily Malware Scanning
Discounted Hack and Malware Removal
Content Updates
Suspicous Activity Alerts
Proactive Monitoring
Custom Code Support
Speed Optimisation
Get StartedGet Started
Ecommerce
per month
per year
$99990
Suitable for ecommerce sites, membership sites and sites that have custom code.
Daily Backups
Monthly Wordpress, Theme and Plugin Updates
Uptime Monitoring (5 minute intervals)
Enhanced Security
Daily Malware Scanning
Discounted Hack and Malware Removal
60 minutes Content Updates
Suspicous Activity Alerts
Proactive Monitoring
Custom Code Support
Speed Optimisation
Get StartedGet Started

  • Please contact us first to work out the best plan for your website.
  • WooCommerce sites and sites with custom code will need to be on the Ecommerce plan.
  • All plans have a $99 setup fee.
  • Prices are in NZD and exclude GST.

The Technical Stuff

Want some more details about what we do? Some of these are listed below. If you have any questions, please contact us.

Backups

We backup your website and store it in the cloud so if anything goes wrong we can restore you website back to a working version.

WordPress Updates

Monthly Theme, WordPress and Plugin updates to keep your site up to date.

Proactive Monitoring

We monitor a range of services and if a security issue is identified on your site, we will fix it as soon as we can.

Uptime Monitoring

If your website is offline, your customers can’t buy from you so we monitor your website and investigate if it is offline.

Suspicious Activity Alerts

Our monitoring automatically alerts us to suspicious activity on your website and automatically blocks suspicious users.

Hack and Malware Removal

In the unlikely event that your website does get hacked, or malware installed, we will fix it.

Daily Malware Scans

Daily scans to make sure there is no malware or other issues on your website.

Monthly Reports

We will send you a monthly report so you know what we have been doing to protect your website.

Help when you need it

If you ever have any issues, we are a phone call or email away.

Want to rest easy, knowing we have your back?

Contact us today to talk about how we can help look after your website.